Faith Call Center is an ITES company which fully understands and comprehensively addresses the outsourcing needs of businesses in areas like Call Center / Data Entry Services and Software Development. Backed by entrepreneurs with an enviable track record in the outsourcing arena, the company is managed by a team with a combined exposure of 30 plus years to all aspects of the functioning of ITES & IT units. The quality of call center service we provide differentiates us from the rest.
Solid educational foundation, regular on job training and able guidance create our efficient call center service. We aim to provide world class call center answering service to our clients. With our dedication and constant efforts, we ensure top-notch virtual answering service to the outsourcing offshore companies. Outsource customer support solutions for providing your customers efficient help desk and call answering service.
What we offer
We, at Faith Call Center provide a one-stop solution to all your business-related requirements such as:
We do it differently
We have succeeded and by extension, our clients have succeeded not because we do anything different but because we do everything differently. Our experienced and thoroughly professional staff, guided by a top management with a combined exposure of 30 plus years to the industry, has made this happen. Thanks to regular training and quality monitoring, we have been able to provide top-notch call center outsourcing services. Our call center India services are of the highest standard.
Why Outsource?
The world is becoming even. Outsourcing of manufacturing and service activities benefits not just the business firms and their employees but the entire economies of several countries. For example, the IBM ThinkPad X31 laptop was designed in US by IBM engineers; the case, keyboard and hard drive were made in Thailand; the display screen and memory were made in South Korea; the built-in wireless cord was made in Malaysia; the microprocessor was manufactured in US. The components were shipped to an IBM operation in Mexico where the product was assembled. This helped IBM achieve cost-competitiveness and quality competitiveness. Similarly, virtual answering outsourced to call centers in other countries, benefits several economies. Read more...
Benefits of Outsourcing to India
Between 2002 and 2003, Bank of America cut nearly 5,000 jobs from its 25,000-strong US-based IT workforce. It transferred some of the jobs to India where work that cost USD 100 per hour in US could be done for USD 20 per hour. One beneficiary of the bank’s downsizing was Infosys Technologies where the latter’s engineers developed IT applications for the bank. Today, Infosys employees process home loan applications for Greenpoint Mortgage of Novato, California. Nearby, in the office of another Indian company, WIPRO Ltd, radiologists interpret CT scans for Massachusetts General Hospital that are sent over the Internet. At yet another Bangalore business, engineers design leading-edge semi-conductor chips for Texas Instruments.
Businesses that outsource jobs to India clearly benefit from lower costs, enhanced competitiveness in the global economy, efficient answering of clients' questions and greater profits. Your consumers benefit from the lower prices made possible by outsourcing to India. India boasts of a good supply of well-educated, skilled and low-cost labor (by global standards) which international businesses can exploit. Read more...
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